Refund policy

Kesler CPA Review — Access Policies

Last Updated: August 19, 2026

30-Day Money-Back Guarantee for Mentorship & Study Materials

We want first-time customers to feel confident trying Kesler CPA Review. If you are not satisfied with your purchase, you may request a full refund of your first payment within thirty (30) days of your first payment.

There are no study-progress, course-completion, usage, score, or other performance requirements to qualify for the 30-day money-back guarantee.

When requesting a refund, you must tell us why you are requesting it. We use this feedback to improve Kesler CPA Review. Your reason does not determine whether you qualify for the refund.

Refund Eligibility

  • The 30-day money-back guarantee is available to first-time Kesler CPA Review customers only.
  • Your refund request must be submitted within thirty (30) days of your first payment.
  • Eligible refund requests submitted within the 30-day period will be honored in full.
  • The refund applies to your first payment.
  • Returning customers are not eligible for another 30-day money-back guarantee.
  • If you previously received a refund and later purchase Kesler CPA Review again, the new purchase is not refundable under the 30-day guarantee. You may still cancel a recurring subscription at any time under the cancellation policy below.

If a refund is honored, your subscription will be canceled immediately, your first payment will be refunded, and you will immediately lose access to Kesler CPA Review study materials and the Kesler CPA mentorship platform.

To request a refund, email support@keslercpareview.com within thirty (30) days of your first payment and include the reason you are requesting the refund.

Important: If you file a dispute through Stripe, PayPal, or your credit card company before contacting support@keslercpareview.com, the dispute must first be settled before we can process a refund. This may delay the refund process.

Subscription Terms

If you purchase a monthly or weekly subscription rather than an unlimited access option, your subscription will automatically renew unless you cancel it.

You will receive full access to one CPA Exam section at a time. You may request to change your active section up to two (2) times every 30 days.

Subscription Pause Policy

Active subscription memberships may be paused for either 30 days or 60 days.

During an approved pause period, subscription billing is suspended and your study progress and account data are preserved. You may request a pause through your account settings or by contacting support@keslercpareview.com.

A pause is different from a cancellation. If you want to end future recurring charges rather than temporarily suspend your membership, use one of the cancellation methods below.

Subscription Cancellation Policy

You may cancel your subscription at any time using any of the following methods:

  1. Online (Self-Service): Log in to your account at https://sales.cpaexamguide.com/updateinfo/ and select "Cancel Subscription."
  2. Email: Send a cancellation request to support@keslercpareview.com.
  3. Contact Form: Submit a cancellation request through our Contact Form.

Cancellation takes effect at the end of your current billing period. You will retain access to your materials until the end of the period you have already paid for. No further recurring charges will be made after the cancellation is processed.

To avoid being charged for the next billing cycle, please submit your cancellation request at least three (3) business days before your next scheduled payment date. Your billing date is visible in your account dashboard at https://sales.cpaexamguide.com/updateinfo/.

If you cancel, you may re-subscribe at any time, subject to current pricing and availability.

Cancellation Confirmation: You will receive an email confirmation within one (1) business day after your cancellation is processed. If you do not receive a confirmation, please contact support@keslercpareview.com.

Unlimited Access Policy

For security and anti-piracy measures, Unlimited Access accounts automatically deactivate after 12 months of continuous membership. As long as you have an active Notice to Schedule (NTS), you may reactivate your account at no additional charge and continue accessing your materials until you pass.

To reactivate, email a screenshot of your current NTS to support@keslercpareview.com.

Subscription Change Notifications

Kesler CPA Review will provide at least seven (7) days' advance written notice, sent to the email address associated with your account, before changes to your subscription terms take effect, including:

  • Price increases
  • Changes to billing frequency
  • Material modifications to included subscription features

You may cancel your subscription before the changes take effect using any of the cancellation methods listed above.

Printed Textbook Refund Policy

All printed textbook sales are final and non-refundable. Once an order is placed and payment clears, the sale is complete. We do not offer ordinary refunds or returns for printed textbooks.

Damaged in Transit: If your book arrives damaged, email photos of the damage to support@keslercpareview.com within 3 days of delivery. After review, we will ship a replacement at no cost.

Wrong Item Received: If you receive the wrong textbook, email support@keslercpareview.com within 7 days of delivery. We will send the correct book and cover return shipping for the incorrect copy.

Order Cancellations: Orders are processed immediately, so printed textbook orders cannot be canceled once payment is complete.

Questions? Contact support@keslercpareview.com. We will respond within one (1) business day.